The New Classroom: EdTech's Mandate to Drive Mastery, Not Just Content
We welcome Elspeth Briscoe, CEO of Learning with Experts, leading an award-winning global platform that combines experts with small online classrooms. Elspeth shares her journey from leadership roles at eBay and Skype to the EdTech space, now intensely focused on changing human behaviors, not just providing content. She also shares her views on using AI for efficiency alongside human empathy, and key advice for leaders and female founders. Hear how she is smashing the glass ceiling with her secret sauce.
00:00
The episode's introduction
02:47
Elspeth describes the platform's differentiator: an interactive digital classroom at scale that changes human behaviors through high-quality education.
04:44
Inspiration for the business came from the focus on people and digital connections at previous roles (like eBay and Skype), using tech to create like-minded communities to solve problems like health issues.
06:36
Discussion on the challenges for female founders; noting that only 2% of VC funding goes to women founders, despite the push for diversity.
09:10
Elspeth discusses the B2B pivot after Professor Samuel Gray recognized the platform's potential in healthcare, specifically mentioning the "Live Longer, Better" course.
10:13
Key metric: The "Live Longer, Better" course led to a 20% better health outcome for thousands of participants with co-morbidities.
14:35
The preventative education model addresses world problems like Type 2 diabetes and obesity, noting the NHS spends £10 billion a year on Type 2 diabetes medication.
18:17
Learning with Experts' differentiation from traditional online learning: it offers an immersive, sticky experience combining high-quality content, small group interaction/community, and mandatory assignments (e.g., keeping a food diary).
22:07
The strategy for adopting AI: using it as a tool for efficiency (e.g., answering repeat questions, sentiment analysis) while relying on humans for empathy and the core classroom experience.
30:21
The biggest lessons learned as a founder: hiring the right, complementary people, being adaptable to change, and the realization that "cash is queen" (and the distraction of regular fundraising).
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