Building Tomorrow's Brand: Polestar’s Playbook
for Talent & Culture
In this episode of Leap Forward, we’re joined by Matt Galvin, Managing Director of Polestar UK, who shares his journey from car sales to leading a disruptive electric vehicle brand. Matt discusses Polestar’s commitment to design and sustainability, the challenges of EV adoption, and the role of innovation in shaping the future of mobility.
He also emphasizes the importance of customer experience, agile leadership, and building a strong team culture. Listen in, this one’s electric.
00:00
Introduction to Polestar as a disruptive EV brand.
01:14
Matt Galvin’s background: From car sales to leading Polestar UK.
02:03
Matt’s career journey: Starting in automotive sales and transitioning to OEM roles.
04:08
Polestar’s market positioning: Design, sustainability, and performance.
05:31
How emerging tech and customer expectations shape Polestar’s business.
06:59
Challenges in global trade and EV adoption rates.
09:03
Government policies vs. consumer incentives for EVs.
12:14
Addressing skills gaps and attracting talent to the automotive industry.
14:34
Polestar’s approach to maintaining agility and flat hierarchies.
17:34
Matt’s leadership philosophy: Inspire, inform, involve.
20:35
Metrics for success: Sales volume, customer satisfaction, and brand awareness.
24:45
Creating a fun, inclusive workplace culture.
32:58
Quickfire Q&A
Address
UK
Cambridge House, Henry St.
Bath BA1 1BT, United Kingdom
USA
2950 Buskirk Ave, Suite 300
Walnut Creek, CA 94597
Korea (South)
Kyobo Building, 15th Floor, 1 Jongno,
Seoul 03154, Korea
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