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Decoding the Dealerships: The Algorithmic Engine
of Automotive Retail

Jeremy Evans, founder of Marketing Delivery, brings his deep automotive expertise to the world of dealership technology. In this episode of the Leap Forward podcast, Jeremy reveals how his company evolved from a traditional marketing firm into a data-driven tech provider, helping dealers optimize customer engagement through automation and AI.

Jeremy also shares valuable insights on adapting to industry changes, the pitfalls of tech-for-tech's-sake, and why human insight remains crucial in an increasingly digital landscape.
 

00:00

Introduction of Jeremy Evans, founder of Marketing Delivery.

03:05

Marketing Delivery's data hub and multi-channel services.

07:20

Jeremy's vision for data quality and customer views.

11:32

The pivotal decision to become a software company.

15:35

Flexibility gained by being a software company.

19:10

Automotive industry's tech challenges and ROI focus.

23:00

Dealerships' outdated data management.

26:50

Importance of accurate data for customer engagement.

30:50

Using tech to enhance human interaction.

34:40

Selling software to dealerships and proving value.

38:30

Integrating systems for a seamless customer experience.

42:20

Advice for the future of the automotive industry.

46:11

Final advice: pause, look up, and talk to others.

Podcast #37 - from 11 June 2025

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